The SMB Advantage: Leading with Customer Experience
In 2025, customer experience (CX) isn’t just a nice-to-have, it’s a key competitive advantage for small businesses looking to stand out and grow. 29% of…
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5 Proven Strategies to Convert Social Media Followers into Customers
Investing time and budget on social media but not seeing the return on investment? You’re not alone. In fact, a recent Constant Contact study found…
Why the $3 Million Super Tax Isn’t Just for the Wealthy: What SMEs Need to Know
A controversial superannuation tax reform, aimed at Australians with balances over $3 million, is quietly sparking alarm across the business community — and not just…
How a Homegrown Small Business Spiced Its Way to Global Success
Now in its 33rd year, Byron Bay Chilli Co. is proudly reaffirming its position as a leading Australian made and owned food brand – a…
$35B in ATO Debt Just Got Pricier — What Small Businesses Need to Know Before EOFY
Thousands of Australian small and medium-sized businesses face higher ATO debt costs in just weeks, as a key tax deduction disappears on 1 July. From…
Managing People Isn’t HR’s Job Anymore — It’s Yours
In today’s fast-paced work environment, managing performance isn’t just a task for HR — it’s a core part of every manager’s role. Yet many managers…
7 Steps to Deal with Negative Work Colleagues
As more Australians return to physical workplaces, many are finding themselves once again side by side with colleagues they did not choose, including those who…
USA-China Tariff Truce or Just More Noise? What Aussie Exporters Should Know
A temporary 90-day trade truce between the US and China has lifted global market sentiment, with both sides slashing tariffs in a rare moment of…
Is Your Workplace Guilty of Toxic Positivity? Here’s How to Spot It…and Stop It
Workplaces across Australia may be unknowingly harming employees through one of the most overlooked cultural pitfalls in modern business: toxic positivity. While promoting optimism and…
7 Easy Ways to Improve your Tax Return Outcome this Financial Year
As tax time approaches, Platinum Accounting Australia founder and CPA Coco Hou is encouraging Australians to take a smarter, more proactive approach to their finances…